Contact Us
Roberta S. Russell
Director, Center for Services Science, Quality, and Innovation
Professor, Department of Business Information Technology
Pamplin College of Business
2080 Pamplin Hall (0235)
Virginia Tech
Blacksburg, VA 24061
(540) 231-4532
Fax: 231-3752
rrussell@vt.edu
Christopher Zobel
Associate Director, Center for Services Science, Quality, and Innovation
Professor, Department of Business Information Technology
Pamplin College of Business
2072 Pamplin Hall (0235)
Virginia Tech
Blacksburg, VA 24061
(540) 231-1856
Fax: (540) 231-3752
czobel@vt.edu